Returns & Exchanges
Satisfaction guaranteed or we'll take it back
We’re confident in rich recovery's functionality and we believe that you’ll notice an enhancement or sense of well being in your day. Rich Recovery Labs, Inc. stands behind our product and prides itself on customer service.
If you are dissatisfied with your purchase for any reason, we'll refund your first order. To request a refund, please send an email to firstname.lastname@example.org with your name, order confirmation number, and reason for the request, within 30 days of receiving your first shipment.
To prevent abuse of this policy, we retain the right to refuse or restrict our guarantee based on our discretion and best judgment.
We do our best to ensure your bottles travel safely, but occasionally accidents may happen while in transit. If the product you received was damaged, please reach out and send a photo to us, and we will replace it at no cost to you or give store credit depending on the severity of the damage.
We will do our best to address any changes to an order before it ships, but once packages enter processing, they cannot be canceled or modified. In these cases, orders may be eligible for a return.
Only unopened packages with the seal intact that are returned within 30 days of purchase will receive a refund. Opened or damaged packages are not eligible for returns.
Please send returns to:
Rich Recovery Labs, Inc
904 Silver Spur Rd. #126
Rolling Hills Estates CA 90274